Making the Right Choice: How Customer Reviews Can Help You Choose the Best Eye Surgeon

Many people have reservations about undergoing eye surgery. It's completely normal to feel a little nervous about any medical procedure. However, I want to assure you that cataract surgery and other eye procedures are generally safe and effective, and that many of our patients are thrilled with the results they achieve.

One of the best ways to feel more confident about any medical procedure is to hear from others who have gone through the same experience. That's where third-party endorsements and patient reviews come in. When patients share their stories and their positive experiences online, it can be a powerful way to build trust with prospective patients.

Are you considering cataract surgery? You might start by searching for information online, reading about different surgeons and techniques, and looking at before-and-after photos. But it can be difficult to know who to trust, and you might still have doubts or concerns.

That's where patient reviews can be incredibly helpful. By reading reviews from people who have already had cataract surgery with myself, you can get a sense of what to expect.

We have had 134 reviews on the PHIN website.

98 per cent of the people who have left reviews feel we definitely met their needs while 97 per cent say they are extremely likely or likely to recommend us to a friend or relative.

Positive patient reviews can also help to dispel common myths or misconceptions about eye surgery. For example, many people worry that cataract surgery is painful or that it will take a long time to recover. But by reading reviews from others who have gone through the procedure, you can learn that it's actually a very straightforward process with minimal discomfort and a relatively short recovery time.

You might learn that the surgeon is very knowledgeable and experienced, that the staff is friendly and helpful, and that the surgery itself was quick and painless. Or you might learn that the surgeon takes the time to answer questions and address concerns, or that the aftercare is excellent.

We recently received the following review on TrustPilot from a satisfied customer.

“The cataract surgery I have just had has completely changed my life, as having lost most of the sight in one eye because of a severe retinal detachment it was becoming a problem with a cataract in the good eye. Mr Ursell put me at ease and explained all options and following this I had the surgery. The procedure was quick and painless and completely successful, and I now have 20/20 vision in my good eye. One of the reasons I had the surgery was because of Mr Ursell's standing and experience. Cannot praise highly enough.”

So, if you're considering any kind of eye surgery, I encourage you to read reviews and look for third-party endorsements. These can help you to feel more confident in your decision, and to choose a surgeon such as myself who has a proven track record of success.

By doing your research and seeking out patient reviews and endorsements, you can be better informed and prepared for what to expect.

At our practice, we're proud to have many satisfied patients who have undergone successful cataract surgery and other eye procedures. We encourage all of our patients to leave honest reviews and to share their experiences with others, so that more people can benefit from the life-changing results that eye surgery can offer.

Please don't hesitate to reach out to us if you have any questions or concerns about eye surgery. We're always here to help!

Home » Making the Right Choice: How Customer Reviews Can Help You Choose the Best Eye Surgeon

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What our patients say…

★ ★ ★ ★ ★

“Excellent result. Complete confidence in Paul Ursell. Quiet, quick, and efficient. Peaceful and comfortable hospital.”

P.T

★ ★ ★ ★ ★

The cataract surgery on both of my eyes went very smoothly without any problems. There was no pain afterwards and I didn’t have to wear any eyepatch. I would highly recommend Professor Ursell for cataract surgery.

M.S
★ ★ ★ ★ ★

Highly professional, extremely efficient, and an excellent communicator, Paul exudes experience, knowledge, and ability. The whole process — initial consultation, operation, and post-op check-up — was wonderfully stress-free. I now have 20/20 vision, am glasses-free, and I am delighted by the results.

S.B

★ ★ ★ ★ ★

The cataract surgery has completely changed my life. Mr. Ursell put me at ease and explained all options. The procedure was quick and painless and completely successful, and I now have 20/20 vision in my good eye. One of the reasons I had the surgery was because of Mr. Ursell’s standing and experience. Cannot praise highly enough.

D.S

★ ★ ★ ★ ★

I was very short-sighted and my cataracts badly affected both reading and distance acuity. After the operation I now have very good distance vision (glasses-free) but still need glasses for reading. (This was the expected outcome as I did not want multi-focus implants). The operation was quick and painless, and I had no post-operative discomfort at all (which surprised me). The results are remarkable.

I can certainly recommend Professor Ursell. He is a personable consultant and a skilled surgeon.”

S.D

★ ★ ★ ★ ★

“Dr. Paul Ursell squashed many of my concerns for not having cataract surgery. He offered comfort with examples of his long/distinguished career and new technology that he applies to the surgery.

Both before and after the surgery, Dr. Ursell and staff gave me the information and attention I needed. It was a great success, and I highly recommend Dr. Ursell.”

PTO

We have replaced the images of real patients who provided these testimonials to protect their privacy.

Start your journey to rediscover life with clear vision

Book an assessment today and see how cataract surgery can bring back the freedom of clear sight

Start your journey to rediscover life with clear vision

Book an assessment today and see how cataract surgery can bring back the freedom of clear sight